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Our Services

Below is a list of services we offer to medical practitioners.
Contact us if you require a service not listed here,
we might be able to help.

Practice Management

We handle the day-to-day mundane and time-consuming tasks of managing your practice, leaving you free to focus 100% of your time and effort to patient care.

Claims Administration

Same day capture and submission of your claims. We verify all details before submitting the claim.

COID Claims Administration

We are skilled in the submission and management of COID claims ensuring successful payout.

Payment Collections

We ensure that payment from the medical aid and the patient, if necessary, is collected without delay.

BHF and Medical Scheme Registrations

We handle the BHF and medical aid registrations on your behalf. We also do the yearly BHF renewal on your behalf. We can also advise you on what payment arrangements will result in a higher income.

Reconciliation

We reconcile your remittances and bank statements to your
accounts.

Reporting

Reports including a turnover report, surgeon report, VAT report, procedure report and more are delivered to you monthly or at your request.

Electronic Data Storage

All your documents are stored securely in the cloud for easy access from anywhere. We also scan and index hard copies of files to the cloud.

Individual Account Management

We set up individual practice profiles, ensuring your practice is managed and your billing is done the way you want it to be.

Consolidated Invoice

We can manage your expenses during the month (like stationary, IT equipment, phone line rental, etc.) serving you with a single monthly invoice, reducing your load and freeing up your precious and valuable time.

Why Choose Us

Outsourcing results is a higher collection efficiency with reduced overhead costs resulting a massive net gain of income.
Below are some of the reasons to why MEDeCounts should be your first choice in managing your practice.

Improved Profitability

We ensure that we claim up to the allowed maximums payable for your practice. This results in a higher income.

Lower Bad Debt Ratio

Our systems allow us to do same day submissions with real-time checks, eliminating rejections. We also follow-up regularly from the party responsible for the account. All this results in a lower bad debt and quicker income.

Reduced Overhead

Letting us manage your practice will result in less overhead costs. Our fees includes the following which means you save on your monthly expenses: Telephone costs, Stationary, Salaries, IT Support etc.

Focus on your Patients

We handle the day-to-day tasks of running your practice successfully, leaving you more time to focus on patient care and less on your day-to-day tasks.

Your Practice, Your Rules

We customise a profile for each practice. So your practice is managed the way you want it to be managed and not how we think it should be managed.

Lowest rate in the Industry

We use a commission based costing model. This means you only pay for the service you receive.

Real-time Checks

Our software allows for real-time checks, meaning your submissions is done right the first time and this results in quicker payments.

We Use Industry Leading Software

We make use of a real time claim system. By using this system the claims are submitted immediatly and feedback are recieved immediatly. The faster we recieve feedback, the faster we can follow up on the rejected claims

Contact Us

Medical News Feed

Keep up to date with the latest news
in the medical industry.

Medical malpractice litigation: Undermining South Africa’s health system

The increasing number of medical malpractice litigation claims in South Africa has been described as an "explosion" by Health Minister Dr Aaron Motsoaledi, who warns that the compassion-based practice of medicine is being replaced by defensive medicine and mistrust.
Read more ...

17 Apr '18

Cabinet approves bill to regulate medical schemes

A bill to regulate medical schemes which aims to benefit members was approved by Cabinet. At a post-Cabinet briefing on Thursday, Communications Minister Nomvula Mokonyane announced that the Medical Schemes Amendment Bill will be published in the government gazette for public comment.

24 May '18

Is plan for uniform tariffs a real threat to SA's medical profession?

Health Minister Aaron Motsoaledi’s plans for a uniform tariff for healthcare services may prompt doctors to quit the profession or seek jobs overseas.

24 May '18